You are only able to correct the shipping address within the first 12 hours of completing your purchase. Once your order has shipped, it's no longer possible to add information or change the address. We recommend contacting your local postal office with your tracking numbers to see if they can reroute your order to another address.
When placing orders on Your Wedding Hair Accessories, be sure to enter a complete and accurate shipping address.
Keep in mind that Your Wedding Hair Accessories does not take responsibility for failed deliveries of orders placed with an incorrect shipping address.
We accept Paypal, Visa, MasterCard and you can pay with your credit card if you don’t have a PayPal account (You can check out as a guest / Pay with Debit or Credit Card (No account required). Our payment methods are safe and secure.
When you place an order with Your Wedding Hair Accessories an order confirmation email will be sent to the email address associated with Your Wedding Hair Accessories account. You'll also receive email and push notification updates when your order status changes. If you don't receive an order confirmation email, please make sure you have the correct email address entered in your Your Wedding Hair Accessories settings.
You may also want to check your Junk or Spam folders to see if the email ended up there. We know this is an email you WANT to see!
You can change your order within the first 24 hours of placing the order. After this period, we won't be able to make any changes. In that case, you can always return the item once received for a full refund. If you've received the wrong product or color, contact us at info.yourweddinghairaccessories.com with your order number.
Sorry to hear your order was cancelled! Some common reasons for order cancellations are the items being sold out and incorrect billing or shipping information entered. In every instance, we make an effort to communicate to you that your order has been cancelled.
If your order was cancelled and you see a pending charge on your bank account, don't worry! It will automatically disappear in a few days.
If you're not sure why your order was cancelled, email us at: info.yourweddinghairaccessories.com